York Apartments

Announcements:

IMPORTANT NOTICE TO ALL CURRENT RESNET (RESIDENCE INTERNET) USERS in Atkinson, Assiniboine and Passy Apartments

For ResNet registration maintenance purposes, computers registered for ResNet Internet service were removed from the ResNet registration system on August 01, 2016. All ResNet users were advised to renew their ResNet registration online before August 01, 2016 to avoid any service interruption.

NOTE: Clients who are de-registered on August 1 and do not plan to re-register are still required to formally terminate their service by emailing the request to telecomm@yorku.ca, or they will continue to be billed.


Wireless Services Outages and Risk Advisories: Thursday August 18th - Friday September 2nd

***PLEASE DISTRIBUTE WIDELY***

UIT Network Operations will be performing maintenance on the wireless service infrastructure over the next two weeks: Thursday August 18th - Friday September 2nd

For detailed information, please see:

http://computing.yorku.ca/alert_item/wireless-services-outages-and-risk-advisories-thursday-august-18th-friday-september-2nd/

 

Thursday, August 25th, at 7:30 AM.  WiFi (AirYorkPLUS/Eduroam) Certificate Change

An update will be implemented to the AirYorkPLUS and Eduroam servers tomorrow Thursday, August 25th, at 7:30 AM.

Computing devices (Windows, Mac OS, iOS, Android, etc.) that connect via AirYorkPLUS or Eduroam will be prompted to accept a new certificate that must be acknowledged.

Thank you for your patience and understanding.

Service Change Notifications - Cable TV and Phone

A message to York University Residents Regarding Telephone and Cable TV Service

The Office of University Information Technology - Telecommunications, is pleased to announce that effective August 1 2014, cable TV services in the campus residences will be provided to subscribers directly by Rogers Cable. Residents ordering Cable TV will soon have many new and exciting options to choose from such as digital and HD programming.

York University residents have a dedicated sales representative who is available to take your call Monday to Saturday from 9:00 am to 9:00 pm and Sunday from 9:00 am to 5:00 pm. Please call 1-800-784-6678 or email Rogers at gta.directsales@rci.rogers.com for more information. Current subscribers to cable TV should contact Rogers before August 1st to ensure uninterrupted service.

Our telephone service is also changing. Effective August 1st, voicemail, call waiting, call display and SIMRING will be included with our phone service at no extra charge.  Please go to the online application form to order your phone service and remember to bring your own phone.

UIT, Telecommunications and InRes Client Services, look forward to providing you with outstanding Internet and Telephone service and it is our pleasure to serve you. For more information and to order telephone and ResNet/Internet service, please visit the InRes site or email us.


Important Info for MacBook Pro and MacBook Air users

Re: USB Ethernet adapter unrecognised after system update to Mac OS X 10.7.5 (or as other users have reported 10.8.2)

PROBLEM

After system update to latest version of OS X the USB Ethernet adapter may stop to work. When plugging the USB Ethernet adapter into the MacBook it does not communicate on the Resnet network.

SOLUTION

Download the latest driver update from the vendor. Install it and restart the computer.

Apple USB Ethernet adapter driver update:

Product family: USB 2.0 to fast Ethernet
Product name: AX88772

Moshi USB to Ethernet Adapter (it has "moshi" logo printed on it) software driver:


Archived Announcements